German Ports Secure Release Order
Greater security and transparency
German Ports is shaping a secure, transparent and digital future for container handling at the German seaports of Hamburg, Bremerhaven and Wilhelmshaven. Through a standardised digital clearance process, we ensure transparency, enhance security and create a reliable foundation for future-proof port logistics.
How the Secure Release Order works
The Secure Release Order digitises the container collection process. A collection authorisation is required for the collection of every full container from the seaports of Hamburg, Bremerhaven and Wilhelmshaven.
Roles and responsibilities
The Secure Release Order connects all parties involved in the release and collection process on a shared digital platform.
Status updates
Security-related reports and suspected incidents
If you notice any unusual or suspicious activities in connection with port processes or in the context of the German Ports procedure, please report them.
Your information can help to recognise possible criminal activities at an early stage and increase the security of port logistics.
Hamburg Port Security Centre
Telephone: +49 40 59369 3600
e-mail: info@hsz.hamburg.de
Anonymous reporting portal: www.polizei.hamburg.de/hafen
Bremerhaven and Wilhelmshaven
Telephone: +49 421 5154 1717 (for urgent cases)
Email: You can obtain an email address on request from the dbh Support.
Important note: These contact details are not for emergencies.
In emergencies, please call the police emergency number 110.
Benefits of the Secure Release Order
With the Secure Release Order (SRO), DAKOSY & dbh create a secure, standardised collection process in accordance with the requirements of the Port Security Act.
